Hacienda San Jose recognizes that the privacy and safety are concerns of most people who surf on the Internet nowadays. Since you are visiting our site, we want you to feel comfortable with our privacy policy and with the security measures we take in order to protect your personal information.

When using our website, you accept the information gathering done by Hacienda San Jose and its use according to the policy here shown. Please check this page constantly to see if any change has been made to assure yourself you are updated about our politics.

What information is gathered?

Hacienda San Jose gathers information such as name, address, e-mail, phone numbers, etc. when someone uses the formulary services via the web. This information is not a requirement at all to access to any of the public areas of the site.

Besides the messages system, it could be necessary to ask for personal information in other circumstances, including, for example, promotions, contests, opinion surveys and others. All this information is given voluntarily by the user. In the instance that Hacienda San Jose requires information, a link to this privacy policy will be included.

Additionally our servers gather information about the visits to determine the total number of visits, average time on each page, more visited sections, etc. All this with a view to improve the content of our web sites.

"Cookies" use

When you enter our web site, our server attaches a small text file ("cookie") to your hard disk. That "cookie" is personal for each user and just tells us that you have already been to our site. It is important to notice that the "cookies" are safe since they can not either be executed as programs or used to send virus of any kind.

In general terms we use the "cookies" to:

• Remember who you are and access information from your account to allow for a personalized experience. This information is stored in our computers.

• Determine the effectiveness of our banner relationships. Visitors who arrive to Hacienda San Jose’s site from any of the sites we have alliance with, have a special "cookie" that helps us determine the effectiveness of such links. This information can be used to address our advertisement campaigns based on the behavior and interests of our users.

• Register your participation in promotions, contests and/or raffles.

• Measure the traffic patterns to determine which areas of our site are visited. This information is used to determine the habits of our visitors and to be able to improve and personalize the content she/he will see in our site.

You have got options with respect to the "cookies". Modifying the configuration of your browser, you have got the option to accept all the "cookies", to be notified when receiving a "cookie" or simply refuse all the "cookies". Consider that some sites require the use of "cookies", whereby its work may not be correct is these are disenabled.

Who gathers the information?

When you are in Hacienda San Jose’s site and you are asked for information, it is shared with Hacienda San Jose and its Webmaster (Astrolabio Design Pool). Hacienda San Jose’s websites may contain links to other organizations that may provide services, goods and/or promotions. These sites are operated in an independent way from Hacienda San Jose and are subject to their own privacy practices and information use. Any information you give in those sites, is subject to the policies of use that may exist in those organizations. Hacienda San Jose has no responsibility or obligation due to actions those independent companies take and is not responsible for the privacy policies of the latter.

How is the information used?

The information can be used to provide you with a personalized experience when visiting our site.

Hacienda San Jose`s site may also contain surveys and optional questionnaires for requesting information. We use the information you supply to help in the design and construction of better pages, enrich the on-line-purchasing experience (if enabled), and provide suggestions and aid in surfing. It is optional at all times to participate in any of these surveys and questionnaires.

We also use the gathered information to guide the marketing and advertising efforts. This kind of advertising can be carried through banners, and also through promotional e-mail’s sent by Hacienda San Jose, or by a third party under contract with Hacienda San Jose.

Finally, Hacienda San Jose researches on demographic features, interests and behavior based on the information provided at the moment of the visit, in a promotion, in a survey or a questionnaire. We do this to understand and serve better our visitors.

This information is gathered and analyzed as total sums, avoiding the individual identification of the persons. Hacienda San Jose can eventually share these total data with those organizations which alliances have been established with.

Who does Hacienda San Jose share this information with?

Except under the terms stated in this policy, Hacienda San Jose never gives personal information to third parties without your written consent. Hacienda San Jose shares the information with its webmaster: Astrolabio. Hacienda San Jose can also share this information with third parties or companies which it has done business alliances with and that provide Hacienda San Jose with services and which privacy practices are consistent with our company rules. Hacienda San Jose is proud to have highly reputable and dependable partners and allies.

Hacienda San Jose may also turn in personal information when it has reasons to think that this can help to identify, contact or file legal action against someone who may be violating the use stipulations of this site or either Hacienda San Jose´s or third parties; rights. Besides, Hacienda San Jose may also turn in information when it undoubtedly thinks that the authorities require it.

It can also use the data as a presentation tool to intended strategic allies, advertising agencies, third parties or other purposes, staying within the law.

What options do you have with respect to the gathering, use and distribution of the information?

Hacienda San Jose or those organizations we establish an alliance with, can eventually, send you e-mail or regular mail related to our products and services. If you prefer not to receive this information, simply let us know about it at the moment of turning in your information or follow the instructions of each communiqué in order to be eliminated from our distribution list.

In some Hacienda San Jose promotions, we will request your e-mail to contact you in case you have won a prize. In some occasions these mails may be sent including some publicity, if you do not wan to receive these advertisings you can choose not to participate in the promotions or contests.

How can I correct any mistaken information?

If you need to correct, change or visualize any personal information you have turned in, or if you want to be eliminated from any of our distribution lists, please contact us at webmaster@sanjoseorchids.com